Applicable for: DSI Tyres | Prider Tyres | Hankook Tyres

1.  Unused and Undamaged Products
   We accept returns for products that are unused and undamaged. Items must be in their original condition, including packaging, tags, and accessories. Used or damaged items will not be eligible for return.

2. Return Window
   Returns must be initiated within 14 days from the date of purchase.

3. How to Return
   To initiate a return, customers must contact DSI Tyres Customer Service. A Return Authorization Number and instructions will be provided for returning the product.

4.  Return Shipping
   Customers are responsible for shipping costs when returning products. We recommend using a trackable shipping method to ensure the product is received by us safely.

5. Refund Process
   Upon receiving the returned item, our team will inspect it for compliance with return conditions. If eligible, a refund will be issued to the original payment method used for the purchase.

6. Non-Returnable Items
   Some products cannot be returned, such as:

   •   Tyres/Tubes that have been used or damaged

   •   Custom or special orders

      Defective Items

7. If the item is defective, DSI Tyres will replace it or issue a full refund at no cost. Please contact customer service to start this process.

8.  Warranty Coverage
   All DSI Tyres, Prider, and Hankook products come with a warranty. Refer to the warranty booklet or product details for claim instructions.

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DSI Tyres made the purchase process easy and hassle-free. I found the perfect tires for my vehicle, and they were delivered quickly. The quality is top-notch, and the customer service is responsive and helpful. Highly recommended for anyone in need of reliable tyres!